Shipping
Shipping
Orders are processed daily - Monday through Friday - with the exception of public holidays. As soon as your order is placed, you will receive an email confirming your purchase. Please allow 1-2 business days for your order to be processed. Once your order is fulfilled, you will receive a shipping confirmation email with a direct link to track your order online.
Denmark
NORTH AMERICA & EUROPE | |||||||||
Type
|
Standard
|
Express
|
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Cost
|
40 Dkr. | 50 Dkr.-70 Dkr. | |||||||
Estimated Shipping Time
|
2 - 5 Business Days | 1 - 2 Business Days |
United Kingdom
NORTH AMERICA & EUROPE | |||||||||
Type
|
Standard
|
Express
|
|||||||
Cost
|
£5 | £10 - £15 | |||||||
Estimated Shipping Time
|
4 - 7 Business Days | Contact support |
SWEDEN
NORTH AMERICA & EUROPE | |||||||||
Type
|
Standard
|
Express
|
|||||||
Cost
|
50 skr. | 100 skr. | |||||||
Estimated Shipping Time
|
4 - 7 Business Days | Contact support |
International Shipping
We ship to most parts of the world, so you can expect to look fashionable wherever you live.
NORTH AMERICA & EUROPE | |||||||||
Type
|
Standard
|
Express
|
|||||||
Cost
|
Contact support | Contact support | |||||||
Estimated Shipping Time
|
Contact support | Contact support |
Estimated Delivery Time (Business Days)
Your purchases may depart from various locations, resulting in variance for delivery times. Delivery time frames may be shifted based on shipping service selected and destination.
Please refer to the following for an estimated delivery time:
Delivery Time = (Processing Time) + (Shipping Time)
Processing Time: 1-2 business days
Shipping Time: 2-7 business days
Canceling an order
Once an order is placed, we will not be able to cancel it after 10 hours as your order might have already been processed and shipped out.
Please drop us an email at info@ketumon.com as soon as possible if you'd like to cancel an order that has just been placed (within the 10 hours as stated above).
Unclaimed orders
We are not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address. Unclaimed items are subjected to a 30% restocking fee or 5-25 EUR (depending location) redelivery fee to cover postage costs.
Other shipping matters
If you have any other questions not found in our website, please feel free to email us at info@ketumon.com anytime and we will do our best to respond within 24 hours.